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Terms & Conditions

Please read the following terms & conditions carefully. If anything is unclear, ask questions before signing your contract and committing to your program. A contract will be sent upon purchase of Immersions, Masterminds & 1:1 Mentorships.

SCHEDULING BOUNDARIES:

 

  • Melissa Jirovec understands that clients have busy schedules and therefore takes pride in not keeping them waiting for longer than planned.

 

  • Your 1:1 Session is 45-60 minutes. If you are more than 10 minutes late without communicating the delay, your session will be forfeited without a refund.

 

  • If you need to cancel or reschedule your 1:1 Session, please do so 8 hours in advance. Failure to honour this boundary will result in you losing that appointment, with no refund.

 

  • If your absence is due to a personal emergency, please communicate this before the session and you may be able to reschedule your appointment free of charge (this decision will be made at the discretion of Melissa Jirovec).

COMMUNICATIONS BOUNDARIES:

 

  • Scheduling of 1:1 sessions is handled by Melissa Jirovec’s executive assistant, unless otherwise stated. Melissa does not handle scheduling related queries, unless she has stated expressly that the assistant is not available. You can contact the assistant at admin@melissajirovec.com.

 

  • Communications about payment and accounts are handled by Melissa directly. This should be communicated via email, rather than through Facebook or other social media platforms.

 

  • Please note that if at any point during the journey you are feeling dissatisfied, please initiate communication with Melissa directly, to work through and hold true to your commitment. Melissa and The Program are here to serve you. We ask for your honesty, self-responsibility and devotion to this work.

 

 

FEES & PAYMENT:

  • Payment plans have been made available for the following programs: Trailblazer, Integrate & Elevate

 

  • If you fail to make any payments, other Melissa Jirovec programs & events included in your package will be charged separately.

 

  • Payment will be made by credit card via Square, unless otherwise agreed and arranged directly with Melissa Jirovec.

 

  • Melissa Jirovec must receive full payment or the first agreed instalment prior to the date of the first session.

 

  • The Client understands that sessions will not be conducted if payment is not received in advance of the session, unless direct proof of payment can be readily presented.

 

  • If payments are declined due to insufficient funds, or at the fault of the client, a $25.00 dishonour fee will be applied to the owed amount per day until the payment is successfully processed. This creates extra administration and time costs for our team, so please be in integrity and responsible with ensuring payments are made on time.

CANCELLATION POLICY:

 

  • This Program has no cancellation and a no refund policy. Upon signing the contract, you are acknowledging, consenting and going ALL IN. This is a commitment and the purchase will be final.

 

  • Transfers are not available.

 

  • In the event of The Client’s absence or withdrawal, for any reason whatsoever, the Client will remain responsible for the whole cost of the agreed program.

 

  • Melissa Jirovec reserves the right to cancel the program if at any point she feels it is not advantageous, ethical or safe to continue.

 

 

DISCLAIMER:

 

  • The Client understands that the role of Melissa Jirovec is not to prescribe provide health care,  or medical advice; or to diagnose, treat or cure diseases or mental illnesses, acute conditions or other physical or mental ailment of the human body. The Client agrees to sign a separate waiver for the Breathwork + Meditation practices that he/she/they might engage in on the calls. 

 

  • Melissa Jirovec is an Identity Mentor, certified Breathwork and Meditation Facilitator, and supportive guide who has been trained and certified in life coaching and other modalities, to help clients reach their individual goals. It is the role of The Program, to help The Client implement and explore identity work, personal skill building, empowering mindset, business/ lifestyle changes.

 

  • The Client understands that Melissa Jirovec is not acting in the capacity of a doctor, licensed dietician, nutritionist, clinical psychologist or other licensed or registered professional, and that any advice given in The Program is not to override or take the place of advice from these professionals.

 

  • The Client also understands that while Melissa Jirovec may refer or mention other professionals, she is not liable for the care or recommendations provided by these external practitioners. If the Client is under the care of a health care professional or currently uses prescription medications, the Client will disclose this and agrees to discuss any dietary changes, supplements use or medications with his or her doctor, and should not discontinue any prescription medications without first consulting their doctor.

 

  •  The Client agrees to disclose any serious mental or physical health condition prior to entering The Program and has chosen to enter The Program, having understood that the information received should not be seen as medical or nursing advice and is not meant to take the place of seeing other licensed health professionals.

PERSONAL RESPONSIBILITY AGREEMENT:

 

  • The Client acknowledges that they take full responsibility for their results, their own life and wellbeing, as well as the lives and wellbeing of their family or dependants (where applicable), and all decisions made during and after this program.

 

  • The Client expressly assumes all risks of the Program, including the risks of trying new tools, meditations, techniques, foods or supplements, and the risks inherent in making lifestyle and mindset changes.

 

  • The Client releases Melissa Jirovec from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, which the Client ever had, now has or will have in the future against Melissa Jirovec, arising from the Client’s past or future participation in, or otherwise with respect to, The Program, unless arising from the gross negligence.

 

  • The client acknowledges that the relationship between them and Melissa Jirovec is professional and should remain as such. Melissa Jirovec is providing services in a professional capacity, and although support may include vulnerable, sensitive topics, and deep witnessing/personal encouragement, a professional relationship should be maintained at all times. 

 

  • The client will respect the work of Melissa Jirovec, by bringing any concerns or feedback forward to the team, rather than blasting this information on social media. It is expected that the client operate in integrity and meet uncomfortable edges directly. Melissa Jirovec is committed to providing high standards of service, and professional conflict resolution. In saying that, abuse, bullying and slander will not be tolerated.

 

 

DISPUTE RESOLUTION AGREEMENT:

 

  • In the event that there ever arises a dispute between Melissa Jirovec and The Client with respect to the services provided pursuant to this agreement or otherwise pertaining to the relationship between the parties, the parties agree to submit to a binding arbitration authority, as chosen and determined by Melissa Jirovec.

 

  • Any judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Such arbitration shall be conducted by a single arbitrator. The sole remedy that can be awarded to the Client in the event that an award is granted in arbitration is refund of the Program Fee.

 

  • Without limiting the generality of the foregoing, no award of consequential or other damages, unless specifically set forth herein, may be granted to the Client. This agreement shall be construed according to the laws of Canada. In the event that any provision of this Agreement is deemed unenforceable, the remaining portions of the Agreement shall be severed and remain in full force.

CONFIDENTIALITY AND OWNERSHIP AGREEMENT:

 

  • In order to honour and protect Melissa Jirovec and all intellectual property, confidentiality of information, the Client agrees not to disclose or communicate information or share materials, methods or resources with any third parties, offline and online.

 

  • The Client also agrees not to give content shared in The Program or any other original content with other parties, offline and online.

 

  • The Client agrees to preserve the confidentiality of other members in a group program and not to share any personal information that is revealed by these members throughout The Program.

 

  • The Client acknowledges that any recordings are the intellectual property of Melissa Jirovec.

 

  • Melissa Jirovec acknowledges that she may obtain confidential personal information from the Client and agrees to keep and maintain such information inside of The Program.

 

 

CHANGES:

 

  • Agreements may be subject to change providing Melissa Jirovec gives The Client 1 week’s written notice in advance.

 

RESPONSIBILITY

Melissa Jirovec AGREES TO:

 

  • Provide mentorship services to facilitate self-development and empowerment.

  • Hold space and guide breathwork and meditation sessions professionally, in the highest level of service to the Client. 

  • Hold all information disclosed in 1:1 sessions in confidence.

THE CLIENT AGREES TO:

 

  • Arrive at each session on time

 

  • Take full responsibility for choices and decisions during The Program

 

  • Have funds available in their account for payment processing at least (2) days before any scheduled payment charge dates and ensure any changes (contact information, payment information, etc) are advised in advance.

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